WORKSHOP OVERVIEW
This virtual instructor led workshop delves into the fundamentals of the Design Thinking approach by immersion in collaborative exercises, dynamic discussions, relevant readings, and quizzes. You will experience the power of Design Thinking concepts to create a path to innovation, unveil new possibilities, and make a greater contribution to your organization’s future success.
Topics covered include fundamental principles of Design Thinking, the Design Thinking process steps, and awareness of some of the tools used in Design Thinking.
Design Thinking helps solve wicked problems and is the best tool to handle ambiguous situations.
WORKSHOP TAKEAWAYS
- Emerging decision makers build their expertise in this workshop with specific design tools and methods as well as understand the end to end human centered framework.
- Create a culture of design and empathy in your organization.
- Align various stakeholders and leaders towards a single purpose.
- Create a culture of design and empathy in your organization.
- Create real business impact over sustained periods of time.
- Understand how Design Thinking can come to life in a distributed working scenario.
Everybody actually! Design thinking should be at the core of strategy development and organizational change in order to create a culture that’s focused on a creative way of solving problems.
This way of thinking can be applied to products, services, and processes; anything that needs to be improved.
WORKSHOP CURRICULUM
- Importance of Design and What is Design Thinking – Importance of design in today’s economy; Design Thinking Principles; What is meant by a “experience”
- Writing the Problem Statement – Technique to identify and write the right problem statement
- Understanding Stakeholders and Users – Business Goals and priorities, Vision Statement; Techniques to understand behavior of consumers
- Personas, Empathy Maps – Deriving Insights, Segmentation, and Techniques to create Persona and Empathy of Users
- Current Scenarios to identify pain points – Current Journeys of personas and prioritization of focus areas
- Ideation and Storyboarding – Ideation and Storyboarding tools and techniques
- Deriving Goals from Ideas – Identify Business goals through prioritization techniques
- Pitch – Present your final concept to the group
- Prototyping – The goals of prototyping; Designing Prototypes
Mode of Delivery
The workshop will be conducted online through virtual collaboration tools.
- Collaboration and brainstorming tools will be provided before the session starts
- Technology Requirements: Desktop
VIRTUAL COLLABORATIVE CLASSES
- Use of state of the art virtual collaboration tools like Mural / Zoom.
- Teams can use Mural to brainstorm, evaluate ideas and prepare storyboard with the coach guidance using inbuilt templates & sticky notes.
- Organize and share ideas with others.
This is followed by D.Learn which is a post workshop project for applying the learning to a real world scenario.
D.Learn: Post Workshop Project
This will be made possible via Skype/Conference calls and regular follow ups, in a period of 4-6 weeks post the workshop. Components of D.Learn:
1) LEARNING TOOLKIT WITH READY TO USE TEMPLATE
2) DESIGN BOOTH FOR 1-1 CALL WITH DESIGN COACH
3) PEER PODIUM TO LEARN FROM EACH DESIGN
4) DESIGN STORY DAY TO CELEBRATE YOUR JOURNEY
Receive QAI | QGLUE Certificate on successful completion
