Duration: 4.5 days
- Explore and understand project management frameworks, techniques, tools.
- Understand concepts, practices of scope, schedule, cost, risk and stakeholder management.
- Concept of timeboxing and management by timeboxed stages / program increments.
- Explore values and principles of program management and an overview of program management framework.
- Details of a management stage or program increment as PDCA cycle and associated events.
- Problem-solving techniques and concepts.
- Techniques and artefacts to build quality into the product (waste reduction).
- Techniques and artefacts for risk management.
- Techniques and artefacts for stakeholder management.
- Techniques and artefacts for change management.
- Monitoring and controlling – metrics, reporting, thresholds, escalation path, etc.
- Traits of servant leadership, importance of coaching, facilitation skills as a leader.
- Concepts of conflict management, customer empathy, active listening, emotional intelligence.
- Building teams, navigating change in an organization.