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Certified Associate in Project Management (CAPM)

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CAPM® is an entry level certification for project practitioners from PMI®. Designed for those with lesser or no experience in projects. The CAPM recognizes individuals with a demonstrated understanding of the fundamental knowledge, processes and terminology as defined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide), the standard of project management’s good practices. The CAPM credential candidate contributes to a project team as a subject matter expert and may also serve as a sponsor, facilitator, liaison or coordinator.

QAI, being a Authorised Training Partner [A.T.P.] with PMI®, this course is designed to help individuals prepare for the CAPM® Examination. Coupled with our experience of training and consulting, the workshop is intended to be a practical and intense instructor led training for CAPM® aspirants.

In addition to helping the participants with the requirement of the examination, the workshop also aims to train them to be effective Project Managers.

Course Objectives

At the end of this course, participants will be able to:

  • Understand the processes of project management.
  • Learn about the project phases, project life cycle, project stakeholder’s key general management skills and the
  • socio-economic-environmental influences.
  • Learn about the key project management processes of Scope, Schedule and Cost.
  • Learn about the processes of Quality, Resources, Communication, Risk and Procurement.
  • Learn about Project Integration Management.
  • Learn how to use the PMBOK® Guide to prepare for the CAPM® examination.
  • Get guidelines on filling up the CAPM® Application form.
  • Ascertain their level of readiness for taking the CAPM® Examination.

Highlights of the Course Delivery

  • The contact workshop is a mix of instructor lead and self-paced learning, designed as per the PMBOK® Sixth edition of Project Management Institute.
  • Each section has definitions, examples, exercises, memory joggers and case studies to facilitate the learning and application of the contents.
  • The PMP training program will highlight case studies and illustrations for the IT industry as a background, among others.
  • Subsequent to the presentation and sample application as per the requirements of each chapter, a quiz on the topic covered is administered.
  • The training is followed by a mock test having 50 handpicked questions to check the understanding of the participants.





  1. Getting to know the participants
  2. Introduction to PMI®
  3. CAPM® Certification – advantages
  4. CAPM® examination – Tips on how to prepare and take the examination (this theme will be reiterated throughout the course)
  5. Familiarization with course outline
  6. Familiarization with the protocols and timings
  7. Expectation setting and clarifications
  8. Introductory Quiz – to assess the current level of familiarization of the participants with PMBOK® concepts and assess the gaps


 Introduction to   Project   Management

  1. What are Projects?
  2. Projects vs. Operations
  3. Project Management and the role of Project Manager
  4. The concept of Progressive Elaboration
  5. PMBOK® Guide structure
  6. Interrelationship of Project Management with General Management concepts
  7. The concept of Program Management and Portfolio Management
  8. The concept of Project Management Office (PMO)
  9. Project Management Business Documents – Business Case & Benefits Realization Plan
  10. Quiz – Introduction to Project Management





  1. The concept of Project Lifecycle and its characteristics
  2. Phases defining the Project Lifecycle
  3. Areas of Constraints in a Project
  4. Project Stakeholders – how to identify and manage Stakeholders?
  5. Varying types of Project organizational structures – Functional, Matrix and Projectized – their advantages and disadvantages
  6. Quiz – Project Management context


 Project   Management   Processes

  1. Description of five process groups in the Project Lifecycle and their interactions
  2. Characteristics and components of Process groups
  3. Process Interactions / Customization of Processes Mapping of Project Management Processes across the Process Groups
  4. Quiz – Project Management Processes





  1. The role of Integration Management in Project execution
  2. Description of multiple ways in a Project can arise
  3. SOW – its characteristics
  4. Description of Enterprise Environmental factors and organizational assets which can impact a Project
  5. Description of various Project selection methods – like mathematical models and financial criteria like ROI, NPV, IRR etc.
  6. Project Charter – its characteristics
  7. Project Management Plan Development
  8. Contents of the Project Management Plan
  9. PMIS – its role in effective Project Management
  10. Directing and Managing a Project
  11. Managing Project Knowledge
  12. Monitoring and Controlling a Project
  13. Integrated Change Control
  14. How to manage change in a Project?
  15. Change Control Management activities involved in a Project
  16. Role of Change Control Board in Project environment
  17. Closing a Project
  18. Contract and Administrative closures
  19. Final reporting and updation of Organizational Process Assets
  20. Quiz – Project Integration Management


 Project Scope 


  1. Project Scope vs. Product Scope and their interrelationships
  2. Scope Planning process
  3. Project Scope Management Plan
  4. Collect Requirements Process
  5. Requirement Gathering techniques
  6. Requirement Documentation & Requirements Traceability Matrix
  7. Scope Definition Process
  8. Project Scope statement – how to prepare and update?
  9. WBS – its key role in Project Management
  10. Creating and Managing WBS
  11. Interactions of WBS with other Breakdown structures used in Project Environment
  12. Scope Validation process
  13. Scope Validation vs. Quality Control
  14. Control Scope process
  15. Quiz – Project Scope Management


 Project   Schedule   Management

  1. Importance of Schedule Management in a Project environment
  2. Activity Definition process
  3. Activity Sequencing process
  4. Multiple types of dependencies across activities Description of Various Precedence Diagramming Methods
  5. Activity Duration Estimating process
  6. Various duration estimating procedures – Top-Down, Bottom-up, Analogous, Parametric etc.
  7. The concept of Contingency in Schedule Management
  8. Schedule Development Process
  9. The importance of calendars in the scheduling process
  10. The importance of Critical Path in Project Management
  11. Critical Path computation and explanation of its characteristics
  12. Application of techniques like Fast tracking, Crashing, Resource Levelling, PERT etc in schedule development
  13. Control Schedule process· Revision and Re-baselining of schedules
  14. Quiz – Project Schedule Management


 Project Cost   Management

  1. The importance of Cost Management in Projects Project Lifecycle costing
  2. Cost Estimating process
  3. Cost Management Plan and its use in Cost control
  4. Analogous, Parametric and Bottom-up methods of Cost estimating
  5. Multiple types of cost estimates – Order of Magnitude and Definitive estimates
  6. Cost Budgeting process
  7. Cost Baseline and its management
  8. Control costs process
  9. Application of Earned value management techniques for Cost Management
  10. Cost and Schedule Performance Indices and their use in Forecasting Multiple methods of Depreciation
  11. Cost Change control systems
  12. Quiz – Project Cost Management


 Project Quality   Management

  1.  Project Quality vs. Product Quality
  2.  Concepts of Quality Management
  3.  Project Management and Quality Management
  4.  Quality Planning process
  5.  Project Quality Management Plan
  6.  Manage Quality process
  7.  The role of Quality Audits in Quality Management
  8.  Control Quality process
  9.  Seven basic tools of Quality Control – including Control Charts, Cause and Effect diagrams, Affinity Diagrams, Histograms, Scatter diagrams etc.
  10.  Cost of Quality/ Cost of Non-Quality concepts
  11.  Quiz – Project Quality Management


 Project   Resource   Management

  1. Resource Planning process
  2. Organizational Planning & Structures
  3. Description of OBS and RBS
  4. RAM and RACI Roles in the RAM
  5. Resource Management Plan and Team Charter
  6. Estimate Activity Resource Process
  7. Resource estimation tools
  8. Acquire Resource Process
  9. Managing Virtual teams in a Project environment
  10. Building effective Project teams
  11. Develop Team process
  12. Importance of Trainings in Project team development
  13. Managing Team Process
  14. Conflict Management in Projects
  15. Control Resource Process
  16. Quiz – Project Resource Management


 Project   Communications


  1. Communications Planning Process
  2. Project Communications structures
  3. Communications requirements analysis in the Project environment
  4. Communications Management Plan
  5. Sender Receiver models in the Project environment
  6. Manage Communication process
  7. Performance Reporting process
  8. Monitor Communication Process
  9. Quiz – Project Communications Management





  1. Risk Management cycle in a Project environment
  2. Risk Management Planning process
  3. Risk Management Plan
  4. Types of Risks which can impact a Project
  5. Risk Identification process
  6. Risk identification facilitators – Brainstorming and Delphi techniques
  7. Risk Register preparation and updation
  8. Qualitative Risk Analysis process
  9. Probability Impact Matrix and its use in Risk Management
  10. Quantitative Risk Analysis process
  11. Simulation Techniques
  12. Application of Decision Tree analysis and Sensitivity Analysis tools to Risk Management
  13. Risk Response Planning process
  14. Strategies of Risk response for positive and negative risks
  15. Different types of Risks – Primary Risks, Secondary
  16. Risks, Residual Risks etc.
  17. Risk Register updation
  18. Implement Risk Responses Process
  19. Assigning Risk Owners
  20. Monitor Risks Process
  21. Corrective and Preventive Actions in Risk Management process
  22. Quiz –Project Risk Management





  1. Why Procurement is important for Projects?
  2. Procurement Management lifecycle
  3. Project Manager’s Procurement Management responsibilities
  4. Plan Procurement process
  5. Make or Buy analysis
  6. Major types of Contracts – including FFP, Cost plus, T& M and their variations
  7. Risks associated with various types of contracts
  8. Procurement Management Plan
  9. Creating Procurement SOW and Bid Documents
  10. Various types of Procurement documents – incl. RFP, RFQ, IB etc.
  11. Evaluation criteria to analyze vendor responses
  12. Request Seller responses process
  13. Select Sellers process
  14. Source selection process
  15. Application of Screening and Weighting systems
  16. Contract negotiations process
  17. Application of Seller rating systems
  18. Contracts – their legal implications
  19. Control Procurement Process
  20. Contract change control process
  21. Contract documentation file
  22. Discharge of contracts
  23. Quiz – Project Procurement Management





  1. Identify Stakeholders Process
  2. Conducting Stakeholder Analysis – Power-Interest Grid
  3. Creating the Stakeholder Register
  4. Plan Stakeholder Engagement Process
  5. Stakeholder Engagement Levels
  6. Stakeholder Engagement Assessment Matrix
  7. Manage Stakeholder Engagement process
  8. Use of interpersonal skills in stakeholder engagement
  9. Monitor Stakeholder Engagement Process
  10. Adjusting strategies and engagement modes
  11. CAPM® MOCK test — QAI proprietary
  12. Feedbacks

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Certified Associate in Project Management (CAPM)

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