Lean Six Sigma Green Belt

Six Sigma is not just an improvement methodology that uses the DMAIC- Define – Measure- Analyze- Improve – Control framework, but it also is –

	A System of management to achieve lasting business leadership and top performance applied to benefit business, customers, associates and shareholders in Service, Manufacturing and BFSI sectors
	A Measure to define the capability of any process
	A Goal for improvement, that targets near perfection through continuous reduction of variation.
	According to Michael George, author of the best seller Lean Six Sigma, “Rapid improvement requires both Lean and Six Sigma as an amalgamated approach”-

	Integration with Lean and Innovation
	Lean Six Sigma is a methodology that maximizes shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed and invested capital The fusion of Lean and Six Sigma is required because- Lean cannot bring a process in statistical control and Six Sigma, alone cannot dramatically improve the process speed or reduced invested capital.

In recent times many organizations have used the cutting edge advantage of Innovation to come up with “Out of the Box” ideas that have radically improved processes.

Business benefits-

Many organizations have been benefitted with LISS Six Sigma through –
- Improving productivity of workforce by 20% for an Insurance company
- Reduction of overall cost of the program by 15% for an Application Management company
- Improving customer satisfaction by 10% for a Top 5 Telecom player
- Customer on-boarding process cycle time reduction by 30% for an MNC bank
- Reduction of errors and rework by 30%
- Reduction of manufacturing lead time from 14 days to 2 days

Benefits

	Self assessment of current competence level can be undertaken prior to the training program.
	Participants will gain knowledge about using Minitab Statistical software for analysis of data.
	Completion of the training and the post assessment test will qualify the participant for 28 PMI PDUs.
	Can become a certified Lean Six Sigma professional after completion of project in the respective organization.
	Project guidance is provided by trainers who consult organizations for Six Sigma deployment.
	Participants will gain practical deployment knowledge for Lean as well as Innovation

USPs of the QAI program-

	Integration with Lean and Innovation
	Improvement journey is equally applicable for Service / BFSI / BPO / IT IS / KPO/ Manufacturing / Healthcare / Pharma sectors
	Faculties are consultants in leading organizations from relevant areas with over 15 years of experience.
	Program is widely recognized by industry experts
	Recognized by PMI for 28 PDUs
	Project support by experts over a period of 6 months post training
	Case studies and caselets are provided and worked upon during the program, thus giving hands on practice
	A variety of articles and templates are shared
	Participants are expected to complete one GB project after the training. If participants find it difficult to get a project, detailed case studies will have to be completed by the participants within a period of 4 months after the training

Basic knowledge of Lean and Six Sigma tools is a minimum requirement while working knowledge of the DMAIC approach would be an added advantage.

Day 1

Module 1: Introduction

	Six sigma Overview, Origin and Application
	What is Six Sigma? DMAIC approach to Six Sigma Six sigma and Organization Structure

Module 2: Define

	Voice of Customer (VOC)
	Tools for preliminary VOC analysis CTQ Tree Affinity Diagram Kano Model
	Project Charter and Plan
	Building Goal/Problem Statement, Project Scoping; Selection of Team Members; Assigning of Roles for Team Members; Deriving Project Schedule; Putting together the Business Case and Project Sign Off. Six Sigma Finance – Potential savings and their link to defects; estimating potential savings; Cost Avoidance vs. Costs Reduction.
	Section 6: SIPOC or COPIS or POCIS

Day 2

Module 3: Lean and Innovation

What is Lean?
Why Implement Lean?
Understanding the Lean Concepts
1. Eight Waste
2. 5-Whys
3. Value Stream Mapping
4. Takt Time
5. Continuous Flow
6. Innovation
  - Overview of TRIZ approach
  - Identification of Contradictions
  - Understanding Inventive principles
  - Examples for TRIZ deployment

Module 4: Measure Phase

	The Need for Data
	Discrete Data Continuous Data Nominal, Ordinal, Interval, Ratio
	Failure Modes and Effect Analysis (FMEA) (also in Improve Phase)
	Measurement System Analysis – Attribute Gage R&R
	Key issues in measuring quality Calibration guidelines Attribute Gage R&R
	Sampling
	Sampling approach Random Sampling Random Stratified Sampling Systematic Sampling Rational sub-grouping Sampling considerations Calculating sample size: Continuous Data Calculating sample size: Discrete Data

Day 3 and 4

Analyze Phase

	Data Analysis
	Discrete Data Bar Chart Pie Chart Pareto Chart I-MR Chart Continuous Data Scatter Plot Histogram Box Plot I-MR chart Quantitative Methods Measures of Location Mean, Median, Mode Measures of Variability Range, IQR, Standard Deviation
	Voice of the Process (Capability Analysis – Measure and Control Phase)
	Voice of Process and Voice of Customer Capability and Performance Cp, Cpk Pp, Ppk What Six sigma means
	Hypothesis Testing- t Test, Chi Square test, Anova.

Improve and Control Phase

	Control-Impact Matrix
	Piloting the Solution
	Control Phase Steps
	Project closure

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This mock test will test you on the basics of Lean and Six Sigma principles.

The assessment will allow you to understand your current level of understanding of various topics covered in the Lean Six Sigma Green Belt workshop.

Number of questions:- 25

Pass percentage:- For Green Belts:70% | For Black Belts: 80%+

Course Overview

Eligibility

Course Outline

MockTest

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Lean Six Sigma Green Belt (LSSGB)

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