Discovery and Strategy (32.5%, K3-4)
- Interpret the characteristics of governance in a SIAM ecosystem.
- Differentiate SIAM governance roles.
- Choose governance approaches for monitoring and measuring service performance.
- Analyse existing services, service groupings, service providers and the market place.
- Explain how to assess current capability.
- Classify the influences for deciding on the SIAM model and sourcing approach.
- Interpret strategic drivers for SIAM.
- Differentiate critical success factors for SIAM.
- Interpret the principles and policies for roles and responsibilities.
- Select an appropriate SIAM strategy.
- Illustrate how to gain and maintain buy-in to a SIAM strategy.
- Describe the content of the business case and the transition project for SIAM.
Plan and Build (30%, K3-4)
- Analyse organization specific service models and process models.
- Select an appropriate sourcing approach and SIAM structure.
- Describe detailed roles and responsibilities.
- Select a performance measurement and reporting framework.
- Select a collaboration model.
- Analyse contract considerations for SIAM.
- distinguish Describe the challenges for organizational change.
- outline Differentiate between approaches for onboarding of services and providers.
- Analyse the most appropriate tooling strategy and integration methods for a SIAM eco system.
Implement (15%, K3-4)
- Choose between the big bang approach, and a phased approach based on the benefits and risks of these approaches.
- Explain how to transition to the approved SIAM model.
- Choose ways to influence morale and motivation.
Run and Improve (12.5%, K3-4)
- Analyse structural elements at different levels.
- Select appropriate mechanisms to address issues and improve provider and integrator performance.
- Apply audit and compliance mechanisms.
SIAM practices across the stages (10%, K3-4)
- Apply all SIAM practices for the Discovery & Strategy stage.
- Apply all SIAM practices for the Plan & Build stage.
- Apply all SIAM practices for the Implementation stage.
- Apply all SIAM practices for the Run & Improve stage.