Project Management Professional (PMI-PMP)

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INTRODUCTION

• Getting to know the participants
• Introduction to PMI®
• PMP® Certification – advantages
• PMP® certification – process and fees related information
• PMP® Application procedures – instructions on how to fill in the form
• PMP® examination – information on the split of questions, question pattern
• PMP® examination – Tips on how to prepare and take the examination (this theme will be reiterated throughout the course)
• PMP® – Fulfilling the CCR requirements
• Familiarization with course outline
• Familiarization with the protocols and timings
• Expectation setting and clarifications
• Introductory Quiz – to assess the current level of familiarization of the participants with PMBOK® concepts and assess the gaps.

THE BUSINESS ENVIRONMENT

• Description of five process groups in the Project Lifecycle and their interactions
• What are Projects? It’s charateristics
• Project Management
• Principles and Performance domains
• Program Management and Portfolio Management
• System for Value Delivery
• Project Management Business Documents – Business case and Benefit Realization Plan
• Project selection methods – like mathematical models and financial criteria like ROI, NPV, IRR etc.
• Different Life cycles models – Predictive, Iterative & Agile
• The Agile Mindset – Values & Principles
• Various Agile Approaches
• When to use Agile
• Transitioning to Agile
• Mixing Agile Approaches
• Project Governance
• Phases in a project
• Tailoring PM Methodology
• Organizational Influences
• The concept of Project Management Office (PMO)
• Types of PMO
• Varying types of Project organizational structures – Functional, Matrix and Projectized – their advantages and disadvantages
• Enterprise Environmental Factors
• Organizational Process Asset
• Quiz – Business Environment

INITIATING A PROJECT

• Developing a Project Charter
• Building a shared understanding of project among stakeholders
• The Role of Project Manager
• PMI Talent Triangle – Ways of working, Power skills and Business Accumen
• PMI Code of Ethics and Professional Conduct
• Servant Leadership
• Servant Leader responsibilities
• Role of Project Manager in Agile
• Scrum Roles – Product Owner, Scrum Master, Agile Team
• Stakeholders in Project and their importance
• Identify Stakeholders Process
• Conducting Stakeholder Analysis – Power-Interest Grid and other techniques
• Stakeholder mapping – 2-D and 3-D models
• Creating the Stakeholder Register
• Quiz – Project Initiation

PLANNING THE PROJECT

INTEGRATING PLANS

• Developing the Project Management Plan

PLANNING SCOPE

• Importance of Scope Management Plan in the Project
• Collect Requirements process
• Requirement gathering techniques
• Catering to compliance requirements
• Methods to ensure compliance
• Requirement Traceability Matrix
• Requirements Management in agile
• Product Vision
• Product Backlog
• Product Roadmap
• Epics/Feature/Story, Story cards
• Acceptance criteria
• Definition of Done (DoD) and Definition of Ready (DoR)
• Requirement Prioritization – MOSCOW, KANO model
• Product Backlog Grooming
• Define Scope Process
• Project Scope statement – how to prepare and update?
• WBS – its key role in Project Management
• Creating and Managing WBS
• Quiz – Project Scope Management

DEVELOPING SCHEDULE

• Schedule Management Plan
• Defining Activities
• Sequencing Activities
• Multiple types of dependencies
• Preparing a Network diagram – Precedence Diagramming Method
• Estimating Activity Duration process
• Various duration estimating procedures – Top-Down, Bottom-up, Analogous, Parametric, Sprint planning meeting etc.
• The concept of Contingency in Schedule Management
• Develop Schedule Process
• Critical Path Method
• Schedule baseline
• Critical Path computation and explanation of its characteristics
• Application of techniques like Fast tracking, Crashing, Resource Optimization, PERT etc in schedule development
• Use of Modeling techniques in Scheduling
• Agile Estimation – Relative Sizing and Story Points
• T-Shirt sizing, Planning Poker Scheduling in Agile
• Minimum Viable Product (MVP) and Minimum Business Increment (MBI)
• Agile Release Planning
• Velocity
• Quiz – Project Schedule Management

PLANNING COST

• Cost Management Plan
• Estimating Costs process
• Analogous, Parametric and Bottom-up methods of Cost estimating
• Types of estimates
• Determine Budget process
• Contingency and Management reserves
• Cost Baseline and its management

QUALITY PLANNING

• Concepts of Quality Management
• Project Management vis-à-vis Quality Management
• Quality Planning
• Project Quality Management Plan and Process Improvement Plan
• Quality metrics
• Cost of quality

RESOURCE PLANNING

• Developing Resource Management Plan
• Organizational Planning & Structures
• Resource Breakdown Structure
• RAM and RACI Charts
• Team Charter
• Establishing Ground rules
• Estimate Activity Resources
• Resource estimation techniques

COMMUNICATION PLANNING

• Communications Planning
• Communications requirements analysis in the Project environment
• Communication Channels in a Project
• Communications Management Plan
• Sender Receiver models in the Project environment
• Communication methods – Push, Pull and Interactive

PROJECT RISK MANAGEMENT

• Risk Management cycle in a Project environment
• Plan Risk Management process
• Importance of Risk Management Plan in the Risk Management Lifecycle
• Types of Risks which can impact a Project

PROJECT PROCUREMENT MANAGEMENT

• Plan Procurement Management process
• Make or Buy analysis
• Major types of Contracts – including FFP, Cost plus, T& M and their variations
• Risks associated with various types of contracts
• Importance of Procurement Management Plan
• Creating Procurement SOW and Bid Documents

PROJECT STAKEHOLDER MANAGEMENT

• Plan Stakeholder Engagement Process
• Stakeholder Engagement Levels
• Developing Stakeholder Engagement Plan
• Stakeholder Engagement Assessment Matrix

EXECUTING THE PROJECT

Build the Team

• Acquire Resources Process
• Project Kick-off meeting
• Develop Team process
• Importance of Trainings in Project team development
• Inclusion, Diversity and Equity
• Managing Virtual teams in a Project environment
• Building effective Project teams
• Multiple stages of Team Development
• Manage Team process
• Interpersonal skills – Influencing, Facilitation, Mentoring, Coaching
• Emotional Intelligence
• Conflict Handling – multiple models

Execute Iterations (Agile)

• Time boxing
• Agile Events/Scrum ceremonies
• Sprint planning meeting
• Sprint Goal
• Sprint Backlog
• Daily Scrum Meetings
• Sprint review
• Sprint Retrospectives

Manage Stakeholder Engagement and Communications

• Manage stakeholder engagement
• Manage comunications

Manage Risks

• Identify Risks process
• Risk identification facilitators – Brainstorming, Delphi techniques, SWOT Analysis, Documentation Review,
• Checklist Analysis etc
• Risk Register preparation and updation
• Risk report
• Perform Qualitative Risk Analysis process
• Probability Impact Matrix and its use in Risk Management
• Perform Quantitative Risk Analysis process
• Use of varying Simulation Techniques
• Application of Decision Tree analysis and Sensitivity Analysis tools to Risk Management
• Plan Risk Responses process
• Strategies of Risk response for positive and negative risks
• Different types of Risks – Primary Risks, Secondary Risks, Residual Risks etc.
• Implement risk responses process
• Managing project issues

Manage Quality

• Quality Audits
• Manage quality tools – Cause & Effect Diagram, Scatter diagram
• Continuos Improvement – Kaizen, PDCA, Value Stream Maps
• Agile common Execution Practices – Continuous Integration, Test Driven Development, using
• Spikes, Pair programming, Refactoring, Automated Testing

Conduct Procurements Process

• Source Selection criteria to analyze vendor responses
• Source selection process
• Bidder Conferences
• Use of Independent Estimates
• Contract negotiations process
• Contracts – their legal implications

Manage Project knowledge

• Explicit and Tacit knowledge
• Lessons Learned Register
• Knowledge Management best practices

Monitor Project Performance

• Monitoring project progress (intro)
• Taking corrective and preventive actions
• Validate Scope
• Control Schedule process
• Control schedule techniques
• Control costs process
• Earned Value technique – SV, CV, SPI and CPI
• Cost and Schedule Performance Indices and their use in Forecasting
• Tools of Quality Control – including Control Charts, Cause and Effect diagrams, Stratification, Checklists, Histograms, Scatter diagrams etc.
• Other quality tools – A/B Testing, NPS, Value stream map
• Monitor Communications Process
• Reporting Performance
• Monitoring in Agile
• Information Radiators – Task Board, Kanban Board, WIP Limits
• Burn-up/Burn-down charts
• Agile Metrics
• Monitor Risks process
• Use of Risk Audits and Reserve Analysis for monitoring of Risks
• Different types of Risks – Primary Risks, Secondary Risks, Residual Risks etc.
• Control Procurements process
• Contract change – how to manage them more effectively
• Procurement Audit and Inspection
• Claims administration processes
• Discharge of contracts
• Monitoring stakeholder engagement
• Managing stakeholder perceptions
• Adjusting strategies and engagement modes
• Integrated Change Control
• Change control system
• Change control process
• PMIS – its role in effective Project Management
• The role of Configuration Management system in a Project environment

Closing The Project

• Closing a Project ( or a Phase)
• End project reporting
• Transition planning
• Transition phases – pre-transition, transition and post transition phases
• Knowledge transfer
• Quiz – Project Quality Management