COURSE OVERVIEW: Technology has transformed the way we work, socialize, purchase goods, and interact with services, fueling new behaviors, demands, and experiences. Using the ITIL framework, the module provides IT and digital professionals with practical, vendor-neutral, user-centric guidance on developing an understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions. It explores the concept of the ‘cloud services user journey’ aligning key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view of the entire procurement lifecycle. Target Group: This certification is best suited for C-suite executives, Service designers, Service architects, Cloud Architects, and Cloud Consultants. Holders of the ITIL® 4 Specialist – Acquiring and Managing Cloud Services, will be able to demonstrate their knowledge and understanding of: Exam Format: Prerequisites: None.
ITIL® 4 Specialist – Acquiring and Managing Cloud Services, exam format is following:
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Only applicable for selected batches and courses.
Only applicable for selected batches and courses.
ITIL® 4 Specialist – Acquiring and Managing Cloud Services
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