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Course MS-100: Microsoft 365 Identity and Services

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Module 1: Design your Microsoft 365 tenant
This learning path focuses on planning your Microsoft 365 experience. This includes planning for the proper Microsoft 365 subscription, planning for Microsoft 365 in your on-premises infrastructure, planning which identity and authentication solution best fits your organizational requirements, planning your service setup, planning for hybrid environments, and planning your migration to Microsoft 365.



Module 2: Configure your Microsoft 365 tenant
While the prior learning path focused on planning your Microsoft 365 tenant, this learning path transitions to configuring your tenant. This includes configuring your Microsoft 365 experience, including your organization profile, your tenant subscription, your services and add-ins, and your tenant configuration. You will then learn how to manage Microsoft 365 user accounts and licenses, security groups, and domain services. You’ll also learn how to configure client connectivity. The module concludes by examining how to leverage FastTrack and partner services.



Module 3: Manage your Microsoft 365 tenant
In the prior learning paths, you learned how to plan for and configure your Microsoft 365 tenant. In this learning path, you will take the next step in the deployment process by learning how to manage your tenant once it has been implemented. This includes configuring your Microsoft 365 administrator roles, managing tenant health and services, managing user-driven deployments of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus), managing Office Telemetry.



Module 4: Explore the Microsoft 365 platform services
This learning path examines the primary features and functionality of the key Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents.



Module 5: Plan and implement identity synchronization
This learning path provides an in-depth examination of Microsoft 365 Identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect and, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.



Module 6: Implement applications and external access in Azure AD
This learning path provides a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an onpremises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.


  • Completed a role-based administrator course such as Messaging, Teamwork, Security and
    Compliance, or Collaboration.
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices.
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Course MS-100: Microsoft 365 Identity and Services

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