Certified Associate in Project Management (CAPM)

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 1

 Introduction

1. Getting to know the participants
2. Introduction to PMI®
3. CAPM® Certification – advantages
4. CAPM® examination – Tips on how to prepare and take the examination (this theme will be reiterated throughout the course)
5. Familiarization with course outline
6. Familiarization with the protocols and timings
7. Expectation setting and clarifications
8. Introductory Quiz – to assess the current level of familiarization of the participants with PMBOK® concepts and assess the gaps

 2.

 Introduction to   Project   Management

1. What are Projects?
2. Projects vs. Operations
3. Project Management and the role of Project Manager
4. The concept of Progressive Elaboration
5. PMBOK® Guide structure
6. Interrelationship of Project Management with General Management concepts
7. The concept of Program Management and Portfolio Management
8. The concept of Project Management Office (PMO)
9. Project Management Business Documents – Business Case & Benefits Realization Plan
10. Quiz – Introduction to Project Management

 3.

 Project

 Management

 Context

1. The concept of Project Lifecycle and its characteristics
2. Phases defining the Project Lifecycle
3. Areas of Constraints in a Project
4. Project Stakeholders – how to identify and manage Stakeholders?
5. Varying types of Project organizational structures – Functional, Matrix and Projectized – their advantages and disadvantages
6. Quiz – Project Management context

 4.

 Project   Management   Processes

1. Description of five process groups in the Project Lifecycle and their interactions
2. Characteristics and components of Process groups
3. Process Interactions / Customization of Processes Mapping of Project Management Processes across the Process Groups
4. Quiz – Project Management Processes

 5.

 Project

 Integration

 Management

1. The role of Integration Management in Project execution
2. Description of multiple ways in a Project can arise
3. SOW – its characteristics
4. Description of Enterprise Environmental factors and organizational assets which can impact a Project
5. Description of various Project selection methods – like mathematical models and financial criteria like ROI, NPV, IRR etc.
6. Project Charter – its characteristics
7. Project Management Plan Development
8. Contents of the Project Management Plan
9. PMIS – its role in effective Project Management
10. Directing and Managing a Project
11. Managing Project Knowledge
12. Monitoring and Controlling a Project
13. Integrated Change Control
14. How to manage change in a Project?
15. Change Control Management activities involved in a Project
16. Role of Change Control Board in Project environment
17. Closing a Project
18. Contract and Administrative closures
19. Final reporting and updation of Organizational Process Assets
20. Quiz – Project Integration Management

 6.

 Project Scope 

 Management

1. Project Scope vs. Product Scope and their interrelationships
2. Scope Planning process
3. Project Scope Management Plan
4. Collect Requirements Process
5. Requirement Gathering techniques
6. Requirement Documentation & Requirements Traceability Matrix
7. Scope Definition Process
8. Project Scope statement – how to prepare and update?
9. WBS – its key role in Project Management
10. Creating and Managing WBS
11. Interactions of WBS with other Breakdown structures used in Project Environment
12. Scope Validation process
13. Scope Validation vs. Quality Control
14. Control Scope process
15. Quiz – Project Scope Management

 7.

 Project   Schedule   Management

1. Importance of Schedule Management in a Project environment
2. Activity Definition process
3. Activity Sequencing process
4. Multiple types of dependencies across activities Description of Various Precedence Diagramming Methods
5. Activity Duration Estimating process
6. Various duration estimating procedures – Top-Down, Bottom-up, Analogous, Parametric etc.
7. The concept of Contingency in Schedule Management
8. Schedule Development Process
9. The importance of calendars in the scheduling process
10. The importance of Critical Path in Project Management
11. Critical Path computation and explanation of its characteristics
12. Application of techniques like Fast tracking, Crashing, Resource Levelling, PERT etc in schedule development
13. Control Schedule process· Revision and Re-baselining of schedules
14. Quiz – Project Schedule Management

 8.

 Project Cost   Management

1. The importance of Cost Management in Projects Project Lifecycle costing
2. Cost Estimating process
3. Cost Management Plan and its use in Cost control
4. Analogous, Parametric and Bottom-up methods of Cost estimating
5. Multiple types of cost estimates – Order of Magnitude and Definitive estimates
6. Cost Budgeting process
7. Cost Baseline and its management
8. Control costs process
9. Application of Earned value management techniques for Cost Management
10. Cost and Schedule Performance Indices and their use in Forecasting Multiple methods of Depreciation
11. Cost Change control systems
12. Quiz – Project Cost Management

 9.

 Project Quality   Management

1.  Project Quality vs. Product Quality
2.  Concepts of Quality Management
3.  Project Management and Quality Management
4.  Quality Planning process
5.  Project Quality Management Plan
6.  Manage Quality process
7.  The role of Quality Audits in Quality Management
8.  Control Quality process
9.  Seven basic tools of Quality Control – including Control Charts, Cause and Effect diagrams, Affinity Diagrams, Histograms, Scatter diagrams etc.
10.  Cost of Quality/ Cost of Non-Quality concepts
11.  Quiz – Project Quality Management

 10.

 Project   Resource   Management

1. Resource Planning process
2. Organizational Planning & Structures
3. Description of OBS and RBS
4. RAM and RACI Roles in the RAM
5. Resource Management Plan and Team Charter
6. Estimate Activity Resource Process
7. Resource estimation tools
8. Acquire Resource Process
9. Managing Virtual teams in a Project environment
10. Building effective Project teams
11. Develop Team process
12. Importance of Trainings in Project team development
13. Managing Team Process
14. Conflict Management in Projects
15. Control Resource Process
16. Quiz – Project Resource Management

 11.

 Project   Communications

 Management

1. Communications Planning Process
2. Project Communications structures
3. Communications requirements analysis in the Project environment
4. Communications Management Plan
5. Sender Receiver models in the Project environment
6. Manage Communication process
7. Performance Reporting process
8. Monitor Communication Process
9. Quiz – Project Communications Management

 12.

 Project 

 Risk

 Management

1. Risk Management cycle in a Project environment
2. Risk Management Planning process
3. Risk Management Plan
4. Types of Risks which can impact a Project
5. Risk Identification process
6. Risk identification facilitators – Brainstorming and Delphi techniques
7. Risk Register preparation and updation
8. Qualitative Risk Analysis process
9. Probability Impact Matrix and its use in Risk Management
10. Quantitative Risk Analysis process
11. Simulation Techniques
12. Application of Decision Tree analysis and Sensitivity Analysis tools to Risk Management
13. Risk Response Planning process
14. Strategies of Risk response for positive and negative risks
15. Different types of Risks – Primary Risks, Secondary
16. Risks, Residual Risks etc.
17. Risk Register updation
18. Implement Risk Responses Process
19. Assigning Risk Owners
20. Monitor Risks Process
21. Corrective and Preventive Actions in Risk Management process
22. Quiz –Project Risk Management

 13.

 Project 

 Procurement

 Management

1. Why Procurement is important for Projects?
2. Procurement Management lifecycle
3. Project Manager’s Procurement Management responsibilities
4. Plan Procurement process
5. Make or Buy analysis
6. Major types of Contracts – including FFP, Cost plus, T& M and their variations
7. Risks associated with various types of contracts
8. Procurement Management Plan
9. Creating Procurement SOW and Bid Documents
10. Various types of Procurement documents – incl. RFP, RFQ, IB etc.
11. Evaluation criteria to analyze vendor responses
12. Request Seller responses process
13. Select Sellers process
14. Source selection process
15. Application of Screening and Weighting systems
16. Contract negotiations process
17. Application of Seller rating systems
18. Contracts – their legal implications
19. Control Procurement Process
20. Contract change control process
21. Contract documentation file
22. Discharge of contracts
23. Quiz – Project Procurement Management

 14.

 Project 

 Stakeholder

 Management

1. Identify Stakeholders Process
2. Conducting Stakeholder Analysis – Power-Interest Grid
3. Creating the Stakeholder Register
4. Plan Stakeholder Engagement Process
5. Stakeholder Engagement Levels
6. Stakeholder Engagement Assessment Matrix
7. Manage Stakeholder Engagement process
8. Use of interpersonal skills in stakeholder engagement
9. Monitor Stakeholder Engagement Process
10. Adjusting strategies and engagement modes
11. CAPM® MOCK test — QAI proprietary
12. Feedbacks