Session Objective:
To equip participants with the knowledge and skills necessary to effectively integrate ChatGPT and AI tools into HR and L&D processes, optimizing efficiency, and fostering responsible AI usage.
Learning outcome
- Understand the basics of AI, NLP, and ChatGPT in the HR context to identify AI application opportunities.
- Craft effective prompts and use prompt engineering techniques to generate high-quality HR content with ChatGPT.
- Apply ChatGPT and AI tools to streamline talent acquisition, learning and development, and HR operations for increased efficiency.
- Address ethical considerations and ensure responsible AI usage in HR, focusing on data privacy and security.
Stay informed about AI’s impact on the future of HR work and the latest advancements in ChatGPT technology for HR practices
Module Outline
1: Introduction to AI and LLMs
- Overview of Artificial Intelligence (AI) and its applications in various industries.
- Understanding the basics of Natural Language Processing (NLP) and its significance.
- Introduction to LLMs and its capabilities.
- Key features and benefits of LLMs in HR processes.
2: Understanding How Prompt Works and Prompt Engineering
- Explaining the concept of prompts and how they guide ChatGPT’s responses.
- Guidelines for crafting effective prompts to get desired results.
- Hands-on practice with prompt engineering techniques for HR-specific tasks.
- Using ChatGPT for emails, presentations
3: Using AI tools & ChatGPT for HR Talent Acquisition
- The role of ChatGPT in streamlining talent acquisition processes.
- Benefits of integrating ChatGPT in candidate sourcing, screening, and selection.
- Leveraging ChatGPT to draft compelling job descriptions.
- Building a ChatGPT bot to screen CV’s
- Using People GPT
- Using ChatGPT to draft employment contracts for new hires.
- Building interview questionnaires and psychometric evaluation using ChatGPT.
4: Using AI tools for L&D
- Utilizing AI Tools for presentations.
- Building Videos for courses using AI tools.
- Building modules via Video, text, pdf all using AI.
- Understanding how AI powered LMS works.
- Utilizing ChatGPT for building assessments.
- Building videos for learning using AI.
5: Using AI tools & ChatGPT for HR Operations
- Overview of AI Tools’s role in HR operations and process optimization.
- Automating mundane tasks such as Emails, onboarding, offboarding employees using AI tools
- Building SOP and guidelines using AI tools & ChatGPT
- Automating HR policies drafting and updates using ChatGPT.
6: AI-Powered Change Management for HR
- Using AI tools to create communication plans, FAQs, and stakeholder updates.
- Crafting personalized messages for different employee segments.
Designing campaigns and toolkits for change champions. - Example prompts: “Draft a resistance-handling guide for managers.”
- Building pulse surveys and feedback tools with AI.
- Generating reinforcement content (nudges, microlearning, reminders).
- Hands-on creation of change roadmaps, talking points, training modules, and executive briefings.
7: Ethical Consideration
- Addressing ethical concerns related to AI and ChatGPT usage in HR.
- Responsible AI and how to ensure company is embracing for AI-driven environment
- Understanding potential biases and mitigating their impact.
- Ensuring data privacy and security in AI-powered HR processes.
8: Future Trends
- Exploring the evolving landscape of AI in HR and its potential impact on the industry.
- Understanding the role of AI in shaping the future of work in HR.
- Predictions and insights into upcoming advancements in ChatGPT technology.
Conclusion
- Recapitulation of key learnings from the curriculum.
- Emphasizing the importance of responsible AI usage in HR.
- Encouraging continuous learning and adaptation to emerging AI technologies in HR practices.
1-Hour Check in (Webinar) – Post session after 1 week
- Recap of session highlights.
- 1-hour checkpoint for Q&A, discussion, and reflection.
- Encouraging experimentation, ongoing learning, and cross-functional collaboration.
