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Overview of the ISO 9001:2015 Quality Model

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Overview of the ISO 9001:2015 Quality Model

An indepth overview of ISO 9001: 2015. This program aims to familiarize with the ISO 9001 Clauses and its application in organizations. The course aims to provide practitioners with the guidance to implement ISO 9001 : 2015 in their organizations.

What is ISO?

  • Stands for International Organization for Standardization.
  • is headquartered at Geneva.
  • is the world’s largest developer and publisher of International Standards….@ 16000 + standards.
  • has been developing voluntary technical standards over almost all sectors of business, industry and technology since 1947.
  • is a network of the national standards institutes of 158 countries, one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.
    India participates through its member body- Bureau of Indian Standards (BIS).

The ISO 9000 Family of Standards

  • ISO 9000:2005 Quality Management Systems – Fundamentals and Vocabulary.
  • ISO 9001:2015 Quality Management Systems – Requirements.
  • ISO 9004: 2009 Quality Management Systems -Managing for the sustained
    success of an organization — A quality management approach
  • ISO 19011 Quality Management Systems – Guidelines on Quality and environmental Auditing.

ISO 9001 : 2015 Clauses

  • Clauses 1 to 3 cover scope, normative references, terms and definitions.
  • Clause 4 – Context of the organization
  • Clause 5 – Leadership
  • Clause 6 – Planning
  • Clause 7 – Support
  • Clause 8 – Operation
  • Clause 9 – Performance Evaluation
  • Clause 10 – Improvements
  • Quality Managers,
  • Senior Management Practitioners,
  • Project Managers, and Delivery team members interested in understand the ISO 9001 Standard and the application of the standard into their work streams.
  • Also serves as a refresher for those who have implementation of ISO 9001 in older versions.
  1. Introduction & Overview to the ISO Family of Standards
  2. PDCA as a Quality Approach
  3. ISO 9001 2015 – Clause by Clause Walkthrough
  4. Delta from ISO 9001 2008 (Optional)
  5. Workout Session or Sample Test paper.
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Overview of the ISO 9001:2015 Quality Model

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