Successful implementation of ITIL® Service Transition best practices enables IT departments to develop capabilities for transitioning new and changed services into operations, ensuring that requirements are effectively realized while controlling the risks of failure and disruption.
In this course, you learn how to plan, implement and optimize the Service Transition processes and gain the skills required to take the ITIL® Intermediate Qualification: Service Transition Certification Exam.
Courses offered from 12 categories
Registered vendor of 1500+ Clients
Evaluating Service Transition criteria for a service and business environment
Developing a Change Management process for introduction of a new service
Establishing stakeholder management strategies
Developing and justifying test strategies for new services in a variety of business environments
Specifying tool requirements and implementation success criteria
Prepare for and take the ITIL® Intermediate Qualification:Service Transition Certifi cation Exam
Outline key activities for Service Transition processes in the context of the Service Lifecycle
Enhance the quality of IT service provision within an organization
Measure Service Transition processes using critical success factors and key performance indicators