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Building Services Excellence

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Building Services Excellence

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Training Overview

This is a 1-Day training with focus on Building Organizational Capability in delivering and managing services using the CMMI Services V2.0. This training introduces the participant to a detailed overview and application of concepts in the CMMI Services V2.0 view.


In this course, students will have hands-on access to the current online version of the CMMI V2.0 Model. They shall actively participate in class discussions and exercises to understand intent and value of the CMMI Services V2,0 Practice Areas and use their practices to improve business performance in delivering and managing services.


Locate information in the CMMI model related to best practices in delivering and managing services

Services and other context specific views

Use the CMMI Services 2.0 view to effectively assess, improve, and sustain process capability and performance

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Registered vendor of 1500+ Clients

Certificate of Completion


Meet pre-requisite for the High Maturity Concepts Course for Building Organizational Capability


Meet an education and certification criteria for serving on a CMMI Services V2.0 appraisal team upon CMMI Associate Certification


Meet pre-requisite for an Advancing course on CMMI V2.0


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